Tuesday, December 21, 2010

M Mari Novak Spotlighted in the Slovak Business Magazine FIRMA

Senior KNO partner M. Mari Novak is highlighted in FIRMA, a glossy and web published magazine, with a focus on Slovak women entrepreneurs.  Mari celebrates in 2011 over 2 decades of promotion of commercial reform and performance in Central Europe.  Link to the story here.

The early years, Prague 1991

Friday, December 10, 2010

Making Slovakia A Better Business Place

KNO Partner Steven Kelly, a founding member of the American-Slovak Chamber of Commerce, joined a Bratislava panel in early December to present findings and recommendations to improve the Slovak business environment for small and medium enterprises.

Highlights of the workshop included the remarks of Juraj Miškov, the new Slovakia Minister of Economy

Juraj Miškov, Slovak Minister of Economy (right)

Steven J Kelly, Partner KNO

Tuesday, November 23, 2010

Slovak Hospodarske Noviny (Economic news) coverage

The primary Slovakia financial newspaper sent over a reporter and cameraman recently to interview the two KNO American partners.  The interview was wide ranging and covered two decades of experience based in Central Europe, with projects in over 30 countries.  The result -- a full page story in the newsprint edition and an online version including video highlights of the interview (in English with Slovak subtitles).

The video and Slovak text is available here.

An earlier article by the American Chamber of Commerce on KNO successes is here. 

Sunday, November 21, 2010

Taking a performance approach in support of civil society in Latin America

Our Client

In November KNO had the great opportunity for its first performance improvement project for a nonprofit network in Latin America.  

Funded by US development aid, the KNO team focused on working together with the leadership to identify opportunities to increase future performance in support of their democracy building mission.

The team used the well-tested performance assessment model of gap analysis with a focus on identifying root causes.  Deliverables included customized recommendations refined down to specific interventions with accompanying performance indicators for monitoring and ultimate evaluation

The intrepid KNO experts Jose Angel Valdez, Ingrid Guerra-Lopez, and Steven Kelly during a rare break in the action at midpoint

As usual in performance improvement projects, the emphasis was on finding ways to assist the client to achieve strategic results by focusing on improving effectiveness of core processes

The team of KNO experts worked closely with local analysts in support of the research and recommendation process. (from left: Jose Angel, Ingrid, Steven, Cecilia Eugenia, Adela Irene, and Martha Cecilia)

Friday, October 1, 2010

Introducing Performance Driven Presentations Techniques

KNO recently introduced a new Performance Driven training program - Presentation Techniques.

Like all PD efforts, the training design and execution is based on ISPI's four cardinal performance principles:

  • Results Oriented Approach
  • Systematic Design and Techniques
  • Value-added for Participants (and institutions)
  • Partnership and Collaborative Structure

As a fully customizable program, PDPT is typically oriented to more experienced presenters. These professionals, already operating in the competence zone, build on specific techniques and feedback to improve incrementally in skill.

The emphasis of the skill building is on 4 elements depicted in the graphic below. 

The workshops include only short lecturettes, and provide primary focus on intense practice with continual expert and peer feedback. Video tape is used as a feedback and progress monitoring device, so that improved capabilities are easily discernible even after a short workshop.

Wednesday, July 7, 2010

KNO continues USAID funded study tours

This year KNO passed a milestone by conducting the 70th performance-based USAID financed study tour training. These take small groups of government or private industry leaders for specialized studies, typically 1 -2 weeks.

Since 1996, in conjunction with our long-term partner Centrum Dohody, we have successfully met ambitious training objectives with groups from Albania, Armenia, Bosnia, Bulgaria, Croatia, Egypt, Georgia, Macedonia, Kazakhstan, Kyrgyzstan, Romania, Serbia, Turkmenistan, Ukraine and Uzbekistan

 Specialized trainings have focused on over 60 diverse technical areas.  These trainings were all funded by USAID, often under subcontract to World Learning or Academy for Educational Development (AED).  

Matrix of programs here.

Contact Hana Hanibalová in our Prague office for further information.

Sunday, June 27, 2010

Project Managers receive ISPI Certification in PDPM

This week was the culmination of a 6 month KNO Performance Driven Project Manager capacity development program in Northern Cyprus.   Thirteen project managers and four consultant / coaches were awarded the ISPI certification in PDPM.  The program was funded by USAID. 

The PDPM Journal of Performance Cases can be downloaded here

Thursday, May 27, 2010

What is Performance Driven Project Management

This is a short 15 minute briefing on the key elements of PDPM conducted by Steven Kelly.

Key slides are linked here

Thursday, February 18, 2010

Performance Driven Project Management Feb 2010 Progress Report

The briefing below, by Steven Kelly and Mari Novak, provides an outline and update of the application of PDPM in the Northern Cyprus Community. The briefing outlines progress halfway through an 8 month program.

Performance Driven Project Management Simulation

As a segment of the KNO PDPM workshops in Cyprus in February 2010, a special exercise was conducted applying the PD principles in a simulated workplace. A highly engaging and intense experience, managers come out at the end with a deep kinesthetic knowledge of what it feels like to be in a high performance environment.

The Chain Gang Simulation is used with permission from American Consulting and Training (ACT), 604 Panoramic Hgwy, Mill Valley, CA 94941

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