Sunday, June 3, 2012

Performance-based Training

These are two great lectures from 30 years ago that address the absolute key issues in designing great training.  

Neil Rackham, famous for the creation of SPIN selling, discusses key criteria for training design success:





Geary Rummler focuses on training within the performance system - especially on consequences that control the performers actions:



Thanks to Guy Wallace at EPPIC for making these available through Youtube.

New KNO Worldwide Website

Welcome to KNO Notes from the Field. Please note that all content from this blog (plus more information about KNO Worldwide) is now locat...