Wednesday, May 29, 2013

Anatomy of Performance

In the early 1960, Geary Rummler and Dale Brethower bagan working on a method of organization analysis that was later refined as "the anatomy of performance".   Robert Lengacher has prepared an excellent overview to the method useful as either an introduction or a quick review.


Tuesday, May 14, 2013

Is training really the answer?

Cathy Moore recently published a short video using a flowchart that will help you identify the best solution to a performance problem, whether it’s a job aid, a workflow improvement, training, or something else. It’s based on action mapping, her streamlined approach to instructional design.

The video is short, just 8 minutes.  It walks you through a short discussion with a client, showing you how some quick questions can save you days of unnecessary training development.  The flowchart is pictured below.




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